Vacancy Project Administration Officer
 

Preferably full-time, minimum 32 hours, based in Utrecht, the Netherlands


What the Job is

As SCOPEinsight’s Project Administration Officer you will help support our mission to professionalize farmer organizations in Emerging Markets.  Your role will be to support our sales and operations activities with the intention of creating happy clients.  The Project Administration Officer serves as a linchpin between sales and operations by providing excellent customer service and support, ensuring that feedback from the client is shared to other team members to ensure continuous improvement, and organizing trainings for the client.  

Responsibilities include:

Operational

  • Support Operations with administrative tasks to support clients who implement the SCOPE tools and systems. This includes planning trainings, updating the project management system, supporting platforms clients use including the ‘helpdesk’, and providing administrative support (i.e. processing creditors invoices, contracting, invoicing clients).
  • Assist with monthly Operations reporting (using Qlik) and other reporting
  • Implement and improve a client satisfaction review system
  • Support Operations Manager in project evaluations
  • Collect feedback on SCOPE products and services during project implementation

Sales & Marketing

  • Follow-up with existing clients to explore potential expansion of partnership
  • Organize online campaigns for prospects, arrange webinars, and other marketing campaigns
  • Complete and clean-up contacts and projects in CRM

Who You Are

  • You have a business mindset and you find resourceful ways to accomplish your goals and don’t let small obstacles stand in your way. You’re a doer and make things happen. Nothing slows you down!
  • You’re a Good Communicator and highly diplomatic
  • You can work independently as well as in a team
  • You have excellent organizational skills and can prove it!
  • You have a systematic problem-solving mindset
  • You have at least two-years’ experience in project administration
  • You have work experience with online platforms and/or webinar/training environments
  • Your English language skills are impeccable, and you may also have working proficiency of French and/or Spanish (preferred)
  • You care about the world and in making an impact.  Interest in sustainability, the agribusiness sector and developing countries (preferred)
  • Not only do you know how to use MS Office applications, you can teach us some tricks….you’re that good!
  • At least MBO 5

Who We Are

We are on a mission to propel the transformation of the agricultural sector in emerging markets by offering an integrated and data-driven solution to improve farmer professionalism. SCOPEinsight is a business-minded enterprise offering a scalable, data-driven, evidence-based system of scoring, benchmarking, & advancing the level of professionalism of farmer organizations; in every country, every type of organization, every type of crop. Our actionable data insights and benchmarks help our clients build effective capacity building programs and make better-informed investment decisions. A higher level of professionalism of farmer organizations leads to increased productivity, increased access to finance, improved livelihoods and increased sustainability. SCOPEinsight is the partner of choice for farmer professionalism.

Over our 9 years in operation, we have completed nearly 3,000 assessments and have reached nearly 7 million smallholder farmers indirectly in 39 emerging markets and in 26 agricultural sectors. Our clients include global agri-businesses, NGOs, financial institutions as well as multilateral development and certification organizations.

What We Offer

  • A one-year contract with the intention to extend
  • A competitive salary & benefits
  • An exciting, high energy, and versatile environment where you are given space to excel
  • A small but nimble team of highly collaborative, friendly colleagues!
  • A safe environment, where we learn from mistakes because we pioneer, sharing a common vision and are eager to succeed; A professional, though informal, working environment in a highly dynamic social enterprise; An opportunity to work in an international environment.

 

APPLY BEFORE THE 12TH OF MAY HERE.  No phone calls please.